The Bayreuth Festival has started to send the invoices for tickets to the next festival. All customers whose requests could be taken into account in the automatic allocation procedure will receive the good news either by e-mail or by letter post.
A large majority of festival-interested persons opted for the so-called standard procedure, in which the invoices are made available online in the respective customer account under “My Festival” for viewing, downloading and printing. Only about 3000 of the total of about eleven and a half thousand invoices are sent to the customers by conventional post, which is subject to a fee. On average, one invoice contains four admission tickets.
The payment period for the invoice amount is three weeks as of the invoice date. Once full payment has been received and if using the standard procedure, the admission tickets can be called up from 15.06.2019 in the customer’s personal log-in area – “My Festival” – and printed out after personalisation. If postal delivery was selected, the admission tickets will be sent in printed form from 15 June 2019.
New for the festival season 2019 is the necessity to personalise all admission tickets to the first and last name of the specific user. This will be possible online for the standard procedure from 15 June 2019 until seven calendar days before the respective performance at the latest. Those who have chosen to have their admission tickets sent by letter post can personalise their tickets either using the return form sent to them with the invoice (return by 3 May 2019 at the latest) or online in their customer account under “My Festival” (from 14 February 2019 to 14 June 2019 at the latest).
Unfortunately, not all wishes can be fulfilled also for the upcoming year. If no invoice has been received by mid-February 2019, it must be assumed that the order was not be successful. To be on the safe side, participants in the standard procedure should check their spam folder as well as their log-in area “My Festival”.
However, anyone who has now been left empty-handed and has not received tickets will have the opportunity to participate in the online immediate procurement, which is expected to take place in March 2019. Detailed information on this will be provided in due course.
